Customer Service Officer

What You Will Do

• Coordinate sailing/vessel schedule and support booking to client.
• Improve client satisfaction and maintain good relationships with key clients.
• Services the client’s requirements in a timely, accurate and constructive manner.
• Manage & ensure under Customs regulation and others required for inbound-outbound shipment delivery on the time.
• Arrange delivery document and send to client.
• Ability to prioritize based on importance/urgency.

Required Skills and Abilities

• Fresh Graduate or a few years of experience.
• Good in English and Thai communication, both written and speaking.
• Pro-active, strong organizational skills.
• Good computer skills (Microsoft Office).
• Good problem-solving skills. 

About Us:

DHL is the leading global brand in the logistics industry.

Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management.

With about 360,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows.