Future Talent Programme - Customer Service Operations Trainee

The Programme

About Future Talent Programme: 
Future Talent Program is a Trainee Program within Tetra Pak.  
We offer a permanent position from start in July 2023.  
You will onboard an individually designed development program for 24 months connected to a specific position and the Tetra Pak organization. During the program you will participate in trainings and job rotations throughout various parts of Tetra Pak to explore your potential and grow as a person. 
As a Trainee here with us, you will get to know our entire business and collaborate with colleagues all over the world.  
And this is just the beginning of your Tetra Pak career! 
From day one you will be delivering results as a true team member following a development plan that is specifically designed for you and your position. The plan includes a combination of project-rotations, international assignments, work within your own department as well as formal training and mentorship from a network of colleagues all over the world. The program will give you broad insight into our company, our culture and our values. After completing this program, you will have gained knowledge, built relationships, and had experiences to help you continue your exciting career within our company 
Job Summary: 
We are looking for a talented recent graduated who has creative and innovative thinking, problem-solving skills with personal initiative, who demonstrates a passion for applying theoretical learning to face challenges - current, with strong communication skills and who are committed to being true team players.   
This is an opportunity to interface with our extensive customer base and provide industry-leading processing solutions. This opportunity offers unlimited career growth with an industry leader.  
Our Customer Service Operations trainee will be providing services in Processing, Packaging, Filling and Distribution Solutions & Equipment to our customers in Dairy & Beverage industry.  
You will deliver technical products and support to customers by providing commissioning, preventive maintenance and troubleshooting services - This is a customer-fronting role. 
The program starts in July,2023. 
This position is for Bangkok, Thailand. You will be working in assigned client within Thailand. 
You will be travelling 80% of your time to our customer sites 
We Offer You:

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape. 
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results. 
  • An equal opportunity employment experience that values diversity and inclusion. 
  • Market competitive compensation and benefits with flexible working arrangements.

As our Future Talent Programme - Customer Service Operation Trainee you will learn about: 

  • Establish and maintain a positive relationship with customers.  
  • Handle their technical support queries, and follow-up on their concerns and/or problems. 
  • Perform scheduled maintenance on mechanical and electrical equipment to ensure equipment reliability. 
  • Carry out the troubleshooting and repair of mechanical equipment, electrical equipment, and control systems. 
  • Manage installations of Upgrade kits and Solution kits which requires a solid experience in automation. 
  • Troubleshoot existing PLMS systems for connectivity issues and correct or send away for corrections. 
  • Manage documentation related to activities.

Required Skills and Abilities

  • You have recently completed your studies in Engineering (Mechatronics, Automation, Mechanical, Electrical or any related) and having less than a year of working experience. 
  • Knowledge of Mechanics & Electrical/Automation (Drive System - Motors and servomotor) & close loop control systems.  
  • You are a team player with outstanding communication skills. 
  • You are a problem solver with a strong personal drive. 
  • You have strong analytical mind-set. 
  • You are a true finisher and have the ability to work independently. 
  • You are a team player with outstanding communication skills. 
  • Experience from studies or work abroad is considered as an advantage. 
  • You are fluent in English, both written and verbal.

This job posting expires on 31/03/2023. 
Tetra Pak - A pioneer and world leading food processing and packaging solutions company.  
Working closely with our customers and suppliers, we provide safe, innovative and environmentally sound products that each day meet the needs of hundreds of millions of people in more than 160 countries. 

Closed 2 months ago
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Closed 2 months ago
  • Job type:Graduate Jobs
  • Disciplines:
    Engineering Electrical, Engineering Mechanical, Engineering Mechatronics
  • Citizenships:
  • Locations:
  • Closing Date:31st Mar 2023, 6:00 pm


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